Change the way you have conceived e-commerce so far and focus on online sales.
Learn how and why you must adopt visual customer service, read Oct8ne’s latest news about our unique coviewing technology.
Livechat is one of the easiest and fastest ways for customers to contact your company. That it’s an immediate channel explains why 83% of customers prefer to interact through chat. These customer [...]
When we talk about e-commerce, we’re talking about an investment. To open an online store, we need a budget: the cost of the website, maintenance, payment gateway, stock, photos and logistics. To [...]
The Internet has changed everything for businesses and customers. In a world where contact routes, advertising effects, and sales channels are multiplied, customer service has to be multi-channel [...]