Change the way you have conceived e-commerce so far and focus on online sales.
Learn how and why you must adopt visual customer service, read Oct8ne’s latest news about our unique coviewing technology.
When we talk about e-commerce, we’re talking about an investment. To open an online store, we need a budget: the cost of the website, maintenance, payment gateway, stock, photos and logistics. To [...]
The Internet has changed everything for businesses and customers. In a world where contact routes, advertising effects, and sales channels are multiplied, customer service has to be multi-channel [...]
The number of devices compatible with voice assistants is increasing. From speakers to smartphones, it always seems like we have someone ready to answer our questions and help us. This is true in [...]
We have a new member on the team! We integrated Webtrekk, that has become the leading analytics platform in the German market. With this link, you’ll be able to measure all user interactions with [...]