Insights

Reshaping the way eCommerce thinks about online sales.
Find info on how and why to engage in personal selling online, news on coviewing technology and the latest on Oct8ne.

Write SEO-friendly blog posts like an expert

You may have your blog all set and your putting to use your awesome blog-writing skill but are getting the desired traffic? If you want more and you know that you deserve more recognition, you need to make your blog SEO-friendly. If you don’t optimize the posts correctly, you won’t be able to drive trafficKeep reading

How to reduce e-commerce costs thanks to customer service

When we talk about e-commerce, we’re talking about an investment. To open an online store, we need a budget: the cost of the website, maintenance, payment gateway, stock, photos and logistics. To position it, we need to spend money on SEO; to capture traffic, on SEM; and to retain customers, on e-mail marketing and customerKeep reading

How to give customer service a personal touch when using a livechat

Connecting with the customer is essential. There are a ton of statistics that confirm it, like 64% of consumers believe that the customer experience is more important than the price when they decide to make a purchase. At Oct8ne, we always talk about the importance of personalization, but how do we get that personal touch?Keep reading

Success story: Luxenter increases CRO up to 18% by showing products with Oct8ne

Luxenter is a company that’s been in the jewelry business for more than 40 years. Since 2012, they’ve also made their way into the online world to sell their collections and creative designs and are constantly looking for trends. Despite their experience, Luxenter, like any fashion company, has a handicap when selling online: customers can’tKeep reading

10 Tips to grow your e-commerce store with Content Marketing

Content marketing is known for being the cheapest type of digital marketing currently available to entrepreneurs and business owners all over the world. Moreover, it is also extremely effective and can often work better than any other type of digital marketing.

When, how, and why do Seasonal E-mail Marketing?

Each year there are special days like Valentine’s Day, Mother’s Day, Halloween, CyberDays, and especially Black Friday that have become unbeatable opportunities for businesses. It’s important to take advantage of these dates with seasonal e-mail marketing. Sending a greeting to your customers on these days or giving them special surprises or gifts is an effectiveKeep reading

Six hacks to capitalize on your CRM with active analytics and visual assistance

Having a tool where you can collect and organize your customers’ information is vital for any company, at least this is what we think at Oct8ne and Webtrekk. Customer Relationship Manager is still a term that encompasses a wide set of features. Not only does this let you centralize your customer’s data but you canKeep reading

How and when to request a customer’s email address

Of all the channels that can bring us qualified traffic and sales to our online store, e-mail is still the most consistent and the one that provides the best ROI. However, getting our customer’s contact information isn’t as simple as asking them and waiting patiently for them to facilitate it.

Success story: Oct8ne increases Textura’s conversion up to 23.60%

Textura is a great reference for home decor. Since 1979, every home lover has brought the harmony of this brand to their home. Its products, which trend toward simplicity, make up an extensive catalog and therefore, assistance is very personal to the brand, “Behind every recommendation there’s a team of people who know our catalog.”

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