Increase the chance to improve up-selling and cross-selling with Oct8ne, thanks to all our interactive tools in real-time.
Suggest complementary or premium products at any moment by analyzing the real needs of each customer, based on your conversations, information from previous visits and the products seen by the customer.
Drop items into the cart on behalf of your customers and accompany them all the way through the checkout process to answer questions, allay doubts or offer last-minute incentives.
Are your customers looking for jewelry to match a dress? Or do they have a broken piece that needs replacing? Skip the email volleying and have them upload a picture so that your agent can see exactly what they’re talking about!
You can even upload images and videos that aren’t already in your database to help customers more quickly.
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