Insights

How to integrate Oct8ne with Analytics to understand your customers

Let’s see how (and why) to integrate Oct8ne with Analytics. If you’re not using this option yet, you’re not taking full advantage of the tool’s potential at the strategic level, in terms of the analytical possibilities provided by the livechat.

How to sell online if your agents don’t know how to sell

Sometimes we overthink something that is objectively unquestionable: customer service agents are the ones who have the most contact with users. In fact, sometimes they are the only people customers have a direct interaction with.

Oct8ne keep getting better with new functionalities

We have new developments to make the user experience even fullerfor all customers and make your agents’ work easier. In this update, Oct8ne incorporates two integrations and a new feature into the chat.

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