Insights

How to optimize customer reviews in your online store

Customer advocacy doesn’t stop growing in the era of e-commerce.  In this post we’ll talk about how to optimize your online store’s reviews to project what your customers think, why it’s so important, and what price you pay if you neglect users.

Customer service trends your business needs to start in 2018

Let’s review the customer service trends for 2018.It’s the beginning of the year and we’ve got time to look atwhat will make customers happy in the upcoming months. Don’t forget that a happy customer is synonymous with a store that works.

Ten tips to optimize your e-commerce search and turn it into a sales agent

Do you want to increase your online store’s sales? What kind of question is that, right? The results of a survey we just created confirm that 100% of retailers want to sell more. Jokes aside, what actually istrue is that 100% of those stores devote a large part of their resources to improving their conversionKeep reading

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