A new interface designed for your daily life.
We’ve reorganized your dashboard to be more intuitive, faster, and more professional. Everything you need is still here, now even more accessible.
Why you’ll love the new navigation
More space for
your daily work
your daily work
We’ve gained more space. Now you have a clutter-free workspace to focus on what matters most: your clients.
Smart, organized
access
access
We’ve grouped features into logical categories. Find what you’re looking for in half the time and with fewer clicks.
User-friendly and
accessible design
accessible design
We follow accessibility standards. A more comfortable structure that improves the experience for all users.
Where is everything? Your quick guide to the changes
| What are you looking for? | Before… | NOW LOCATED IN… |
|---|---|---|
| Personal settings | Name dropdown | User avatar |
| Log out | Name dropdown | User avatar |
| Web chat | Main menu | Chat web |
| Web records | Main menu | Chat web |
| Messaging | Main menu | Messaging |
| Stats | Main menu | Chat web Messaging |
| Oct8ne catalog | Main menu | Management |
| Engagements | Settings dropdown | Chat web |
| Custom messages | Settings dropdown | Management |
| System status | Settings dropdown | Chat web |
| Integrations | Settings dropdown | Management |
| Agent setup | Management dropdown | Management |
| Departments | Management dropdown | Management |
| ChatBot configurator | Management dropdown | Chatbots |
| Assistants | Management dropdown | Chatbots |
| Messaging Setup | Management dropdown | Messaging |
| Campaigns | Management dropdown | Campaigns |
| Triggers | Management dropdown | Chat Web |
| Tags | Management dropdown | Management |
| Access control | Management dropdown | Chat Web |
| Account settings | Management dropdown | User avatar |
| Installation | Management dropdown | Management |
| Report a bug | Help and Support dropdown | Support |
| Questions/Ideas | Help and Support dropdown | Support |
| Installation | Help and Support dropdown | Support |
| Ask for a Demo | Help and Support dropdown | Support |
| Download manual | Help and Support dropdown | Support |
Help us
keep improving
keep improving