News Oct8ne

Yes, we have a new feature: our chatbot can now recommend products to users. Consumers’ needs change over time, and customer service needs to adapt to this fact because it has a direct impact on [...]

Chatbots have been one of the most prominent trends in e-commerce for several years. And although we have already developed an Artificial Intelligence chatbot, we have been working to launch a [...]

We have a new member on the team! We integrated Webtrekk, that has become the leading analytics platform in the German market. With this link, you’ll be able to measure all user interactions with [...]

Oct8ne is updating to version 3.36.0. We keep improving our visual customer service system thanks to developments from our tech team and by listening to customer requests. Check out the features [...]

There are several obstacles when an e-commerce wants to open its doors to the international market: legal framework, logistics management, and customs taxes. Orchestrating everything isn’t easy [...]

Let’s take a look at one of the most competitive industries on the Internet. Throughout this post we’ll focus on three very clear insights, three situations that represent the challenges of [...]

Let’s see how (and why) to integrate Oct8ne with Analytics. If you’re not using this option yet, you’re not taking full advantage of the tool’s potential at the strategic level, in terms of [...]

We have new developments to make the user experience even fullerfor all customers and make your agents’ work easier. In this update, Oct8ne incorporates two integrations and a new feature into [...]

We’ve already told you why Oct8ne is a great solution for small and mid-sized companies, and we haven’t forgotten about the biggest ones. Oct8ne’s features also adapt to companies that need a [...]

The problem with having a mid-size company is that you often find yourself in no-man’s land when implementing new solutions. Those designed for small businesses come up short on features and the [...]