Interact with customers in real time

+Completed
sales
+Upsell
& Cross-sell
-Lower cart
abandonment
+Customer
loyalty

There is much more to Oct8ne! See all its features.

Oct8ne’s main features

Coviewer

Discover a more interactive shopping experience by using the coviewer to see what your customers see in real time. You will be able to interact with them in order to strengthen the purchasing process.More.

Phone Pin

Connect with customers you’re attending on the phone through the coviewer too, by entering a code. The communication will flow easier if you can both see what you’re talking about. More.

Predictive algorithms

Anticipate your customers’ questions through automatic algorithms that detect the ideal time to communicate with your client. Stay ahead of critical situations and capture customers before they have questions.

Personal information

You can see your customer’s interests by accessing their data and browsing history. You’ll be able to see which pages they’ve looked at to better personalize your customer serviceMore.

Multi-channel

It doesn’t matter what channel you use to communicate with your customers. Our technology allows you to display the coviewer by chat, telephone, and email. More.

Managing workload

Increase productivity thanks to features designed to drive sales and help you save time. More.

Reports

You will have data about conversations and the images shown in the coviewer in real time and you’ll be able to keep track of all activity. More.

Video call

If you need to talk face to face with your client, you can continue the conversation through an Oct8ne video call that also allows you to share screens.