Omniture compatiblity & integrations

Oct8ne is 100% integrated with Omniture. With the integration you will be able to measure:

• How many visitors open the livechat
• How many users have been served by an agent
• How many users have seen or completed the contact form
• When a visitor chooses the department they need to talk to
• How many customers add products to the cart from the coviewer
• How many times are products displayed in the coviewer
• How many visitors return to your page after chatting
• Positive and negative ratings

To integrate Oct8ne with Omniture, go to your dashboard at Settings > Integrations > Web Analytics and check the events you want to measure.