Sendcloud compatiblity & integrations
Improve customer service by offering real-time order tracking information
Easily connect Sendcloud shipping information with Oct8ne. This integration allows your Oct8ne AI agents to view order status, tracking numbers, and tracking URLs without leaving the control panel.
How does it work?
This is a custom connection via the Sendcloud API. Oct8ne performs a query to the Sendcloud “Retrieve a shipment” endpoint to extract the necessary data.
What you need:
To activate this feature, we only need you to provide your Sendcloud Private Key. You can find the technical documentation for the integration here.
Benefits:
- Instant access to the Tracking URL and Tracking Number.
- Visibility of all information related to the order.
- Real-time responses to “Where is my order?” inquiries.
If you have any questions about how to integrate, please contact our technical team at support@oct8ne.com.
Integrating Oct8ne is very easy
