Help a lost shopper checkout

This shopper searched through many products before asking for help; the agent guided him through placing his order online and putting the product directly into his cart. Submitted by :

Consider alternative products

See how the agent uses coviewing to smoothly redirect the visitor to consider modern options as alternates to the outdated, unavailable pieces she was originally looking for. Submitted by  

Help customer find something in stock

Coviewing with an agent helped this customer find something in stock so it could be picked up easily in-store. This is particularly useful for customers who like to pre-shop online to save time when going into a brick-and-mortar store. Submitted by      

Matched her furniture perfectly

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