Our livechat & chatbot plans

Try Oct8ne free for 14 days with no commitments
We won’t ask for your credit card details!

Starter

«For companies starting to provide customer support»

  • If you’re a company with traffic of less than 50,000 visits per month
  • We’ll tailor a plan to suit you

Lite

«For companies wanting to increase sales with visual customer service»

Includes these features: 

  • Unlimited number of chats
  • Coviewer for images and videos
  • Chat history
  • Bi-directional image and file sharing 
  • Statistics of sessions and agent activity
  • Sales engagements
  • Predictive segmentation

Pro

«For companies that want to convert their customer service team into their sales force»

Includes all the LITE features as well as:

  • History of products viewed by the customer
  • Agent and customer able to add products to the cart
  • WhatsApp and Facebook Messenger integrated
  • Integration with Google Analytics and BI
  • Cart and products viewed statistics
  • Data exportation

Enterprise

«If you’re a large company, we offer you a personalized plan»

Includes all the features of PRO as well as: 

  • Logo removal 
  • Custom integrations with CRM, Analytics, etc.
  • Custom development

Messaging

messaging oct8ne 2

Add the Messaging module to expand your customer service channels. Serve users who contact your business through WhatsApp and Facebook Messenger from the same platform.

Activation cost per WhatsApp Business API number: €59/Month
Unlimited messages.

Easy to set up

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Easy installation

Register with Oct8ne to receive the script code that you have to embed on your page to start trying out the product.

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Complete customization

Add your logo and corporate colors to mesh 100% with the look & feel of your website. Customize the messages your customers will see, too!

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Custom support

We provide telephone and / or email support, as well as live or video training sessions.

Comparing plans

Lite

Pro

Enterprise

Simultaneous chat

Unlimited

Unlimited

Unlimited

Monthly chat limit

Unlimited

Unlimited

Unlimited

Agentless contact form

Customizable

Customizable

Customizable

Video call

Customizable

Customizable

Customizable

Visitor information

Visitor page tracking

Sound and visual notifications

Common phrase abbreviations

App for Android and iOS

Forms

Send summary to customer

Transfer chats between agents

Send files

Internal messages among agents

See previous chats

Take chats from other agents

Chat rating tags

Panel for large volumes

Simultaneous translator

Limit of products in catalog

Unlimited

Unlimited

Unlimited

Share products in real-time

Share videos in real-time

Automatic catalog loading

Pencil engagement

Zoom

Viewed product history

Add products to visitor’s cart

Send visitor to product page

See visitor’s search

Store brand

Chats attended and not attended

Input channel

Integration with Google Analytics

Agents’ activity

Products displayed

Agents’ rating

Total carts

Carts per agent

Data exportation

Chat history

3 months

6 months

1 year

Contact form history

3 months

6 months

1 year

Multi-domain

3 domains

8 domains

Unlimited

Activity list

Agent management

Inactivity timer

Simultaneous chat limit for agents

Multi-language agents

Blacklisted countries

IP blocking

Departments

Label creation

Chat widget customization

Multi-language visitor

Complete chat CSS customization

Coviewer customization

Text adjustment

Hide chat when offline

Chat widget

Custom embedded link

Visitor phone PIN

URL invitation

Session summary

Predictive segmentation (triggers)

Assisted search

Products viewed history bar

Custom triggers

Basic training for agents

Chat support

E-mail support

Telephone support

24/7 emergency support

Follow-up and continuing training

CMS Plugins

CRM integration

API

Custom integrations

Integrating Oct8ne is very easy

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