All of our plans

Try Oct8ne free for 14 days with no commitments
We won’t ask for your credit card details!

Starter

«For companies starting to provide customer support»

  • If you’re a company with traffic of less than 50,000 visits per month
  • We’ll tailor a plan to suit you

Lite

«For companies wanting to increase sales with visual customer service»

Includes these features: 

  • Unlimited number of chats
  • Coviewer for images and videos
  • Chat history
  • Bi-directional image and file sharing 
  • Statistics of sessions and agent activity
  • Sales engagements
  • Predictive segmentation

Pro

«For companies that want to convert their customer service team into their sales force»

Includes all the features of LITE as well as:

  • History of products viewed by the customer
  • Agent and customer able to add products to the cart
  • Integration with Google Analytics and BI
  • Cart and products viewed statistics
  • Data exportation

Enterprise

«If you’re a large company, we offer you a personalized plan»

Includes all the features of PRO as well as: 

  • Logo removal 
  • Custom integrations with CRM, Analytics, etc.
  • Custom development

Easy to set up

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Easy installation

Register with Oct8ne to receive the script code that you have to embed on your page to start trying out the product.

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Complete customization

Add your logo and corporate colors to mesh 100% with the look & feel of your website. Customize the messages your customers will see, too!

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Custom support

We provide telephone and / or email support, as well as live or video training sessions.

Comparing plans

Lite

Pro

Enterprise

Simultaneous chat

Unlimited

Unlimited

Unlimited

Monthly chat limit

Unlimited

Unlimited

Unlimited

Agentless contact form

Customizable

Customizable

Customizable

Video call

Customizable

Customizable

Customizable

Visitor information

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Visitor page tracking

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Sound and visual notifications

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Common phrase abbreviations

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App for Android and iOS

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Forms

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Send summary to customer

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Transfer chats between agents

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Send files

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Internal messages among agents

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See previous chats

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Take chats from other agents

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Chat rating tags

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Panel for large volumes

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Simultaneous translator

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Limit of products in catalog

Unlimited

Unlimited

Unlimited

Share products in real-time

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Share videos in real-time

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Automatic catalog loading

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Pencil engagement

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Zoom

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Viewed product history

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Add products to visitor’s cart

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Send visitor to product page

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See visitor’s search

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Store brand

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Chats attended and not attended

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Input channel

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Integration with Google Analytics

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Agents’ activity

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Products displayed

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Agents’ rating

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Total carts

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Carts per agent

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Data exportation

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Chat history

3 months

6 months

1 year

Contact form history

3 months

6 months

1 year

Multi-domain

3 domains

8 domains

Unlimited

Activity list

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Agent management

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Inactivity timer

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Simultaneous chat limit for agents

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Multi-language agents

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Blacklisted countries

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IP blocking

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Departments

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Label creation

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Chat widget customization

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Multi-language visitor

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Complete chat CSS customization

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Coviewer customization

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Text adjustment

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Hide chat when offline

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Chat widget

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Custom embedded link

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Visitor phone PIN

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URL invitation

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Session summary

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Predictive segmentation (triggers)

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Assisted search

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Products viewed history bar

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Custom triggers

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Basic training for agents

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Chat support

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E-mail support

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Telephone support

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24/7 emergency support

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Follow-up and continuing training

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CMS Plugins

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CRM integration

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API

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Custom integrations

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