Google Analytics compatiblity & integrations
Oct8ne integrates 100% with Google Analytics. With the integration you will be able to measure:
How many visitors open the livechat
- How many users have been served by an agent
- How many users have seen or completed the contact form
- When a visitor chooses the department they need to talk to
- How many customers add products to the cart from the covisor
- How many times are products displayed in the coviewer
- How many visitors return to your page after chatting
- Positive and negative ratings
To integrate Oct8ne with Analytics, go to your dashboard at Settings> Integrations> Web Analytics and check the events you want to measure.
If you have any questions about how to integrate, please contact our technical team at firstname.lastname@example.org.