Freshdesk compatibility & integrations
Oct8ne integrates 100% with Freshdesk tickets. With the integration you can:
- Send tickets to Freshdesk manually or automatically at the end of the conversation.
- View CRM ticket information during a conversation with a customer.
- Generate tickets from the contact form.
- Generate fully customizable tickets from the chatbot.
To integrate Oct8ne with Freshdesk, please send the following information to our technical team (firstname.lastname@example.org):
Freshdesk API token
Freshdesk domain you wish to integrate
If you have any questions about how to perform the integration, please contact us at email@example.com.