Freshdesk compatibility & integrations
![marketplace-freshdesk marketplace freshdesk](https://oct8ne.com/wp-content/uploads/2021/02/marketplace-freshdesk.png)
Oct8ne integrates 100% with Freshdesk tickets. With the integration you can:
- Send tickets to Freshdesk manually or automatically at the end of the conversation.
- View CRM ticket information during a conversation with a customer.
- Generate tickets from the contact form.
- Generate fully customizable tickets from the chatbot.
To integrate Oct8ne with Freshdesk, please send the following information to our technical team (support@oct8ne.com):
Freshdesk API token
Freshdesk domain you wish to integrate
If you have any questions about how to perform the integration, please contact us at support@oct8ne.com.
Integrating Oct8ne is very easy
![MarketPlace Freshdesk 1 shopify 2](https://develop.oct8ne.com/wp-content/uploads/2021/01/shopify-2.png)
![MarketPlace Freshdesk 2 prestashop 1](https://develop.oct8ne.com/wp-content/uploads/2021/01/prestashop-1.png)
![MarketPlace Freshdesk 3 magneto](https://develop.oct8ne.com/wp-content/uploads/2021/01/magneto.png)
![MarketPlace Freshdesk 4 zendsk 1](https://develop.oct8ne.com/wp-content/uploads/2021/01/zendsk-1.png)
![MarketPlace Freshdesk 5 salesforce 1](https://develop.oct8ne.com/wp-content/uploads/2021/01/salesforce-1.png)