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Oct8ne vs. Zendesk
Take a look at the benefits of Oct8ne vs. Zendesk and learn why choosing Oct8ne will increase sales and conversions. Implement visual customer service and start offering your users an ultra-personalized experience. Oct8ne is the only Live Chat and Chatbot with visual support and integrated and catalog on the market.
Why choose Oct8ne?
With Oct8ne you can integrate products or services from your catalog and sell more and better visually. Add our chat and make the most of all our features: show products through the coviewer, view the history of products seen by the customer or show and recommend products with the chatbot.
Increase conversion by up to 30% with focused chat that turns your customer service team into a sales team. In addition, Oct8ne integrates with Zendesk CRM to allow you to consult and create tickets directly from the dashboard of the chat.
Oct8ne goes beyond a standard customer service tool
In addition to solving 99% of frequently asked questions with the Chatbot, our customers have created powerful Live Chats and Chatbots, with the help of Oct8ne, to offer assistance at the right time and increase sales. At Oct8ne, we do customer service, but we go one step further and make sure your customers are 100% satisfied throughout the entire purchase process, including after-sales.
Compare the features of Oct8ne with those of Zendesk Chat
Oct8ne
Zendesk
Add products to customer’s cart
Coviewer
Video Call
Catalog integration
GPT Integration
Triggers
Messaging Integration
Chatbot customization
Multilingual chat
Drag & Drop configuration
Personalized Forms
Compare the features of Oct8ne with those of Zendesk Chat
Source: Zendesk Plans (Last checked Oct 8th 2023)