The evolution of customer service is visual: Livechat, Chatbot & Messaging

Show what you sell in real time to personalise the shopping experience and increase your business sales through visual customer service.

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We have helped thousands of websites around the globe

Replicate the purchase experience of a brick-and-mortar store

Oct8ne is the only chat with visual support – the coviewer – an interactive space that agents and customers share within the chat to visualize images and videos of your catalog’s products and services. This way, you can guide users in a much more agile way and increase sales.

Surf the AI wave with our Chatbot

At Oct8ne, we have combined artificial intelligence technology with the flexibility of modular design and integration with the store catalog to offer you ultra-personalized service like you’ve never experienced before.

Our easy-to-configure Drag & Drop bot intelligently recommends products, provides order tracking information & answers all store FAQs. Forget about standard services and enter the era of extreme personalization.

Want to see it in your store?

Messagin live chat & chatbot for ecommerce Camera

Connect with your users from their favorite networks

Offer visual support also on your messaging channels with One-Click integration, and manage all help requests from a single control panel. Attend with human agents or with the chatbot, configuring it on WhatsAPP, Facebook Messenger, and Instagram, and display products and services also on the most used messaging apps.

Industries we work with:

Benefits of Oct8ne

Thanks to the experience provided by our software, you’ll convert your customer service into a sales team who will be able to give personalized advice
to each customer by showing them the products that best align with what they are looking for.
Bring the online experience closer to that of a physical store and break the visual barrier!