The coviewer
If you are tired of not understanding your clients, our coviewer breaks the visual barrier: you can share images and videos in real time. You will always know what products you are talking about.
Create a seamless shopping experience with our unique visual customer service technology
Share products in real-time
Oct8ne’s coviewer is a shared interactive space for viewing and annotating product images, helping agents provide better support and boost sales.
Offer the perfect shopping experience
Differentiate your e-commerce with an interactive live chat where customers can browse, compare, and shop without leaving the chat, guided by agents like in a physical store.
Customers can upload images
Customers can send a picture directly from their mobile, letting agents identify their needs instantly without relying on email.
Up-selling & Cross-selling
Boost cross-selling and upselling opportunities with Oct8ne’s real-time interactivity tools, suggesting complementary or higher-range products tailored to each customer’s needs using their browsing history.
What about privacy?
Customers won’t have to worry about the invasion of privacy. An agent cannot see or control anything outside the Oct8ne coviewer.
