Microsoft Dynamics 360 compatiblity & integrations

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Oct8ne integrates 100% with the Microsoft Dynamics ticketing system. With the integration you will be able to:

  • Send tickets to Dynamics manually or automatically when the conversation ends.
  • View information on Dynamics tickets during a conversation with a customer.
  • Generate tickets from the contact form.
  • Generate fully customizable tickets from the chatbot.

To integrate Oct8ne with Dynamics, go to the control panel to Settings > Integrations > CRM > Microsoft Dynamics Sales and fill in the following data:

  • Domain
  • Dynamics ClientId
  • Dynamics ClientSecret
  • Tenant Azure
If you have any questions about how to integrate, please contact our technical team at

Integrating Oct8ne is very easy

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