Vtex IO compatiblity & integrations

Dynamics Microsoft (Oct8ne integration)

Oct8ne integrates 100% with the Microsoft Dynamics ticketing system. With the integration you will be able to:

  • Send tickets to Dynamics manually or automatically when the conversation ends.
  • View information on Dynamics tickets during a conversation with a customer.
  • Generate tickets from the contact form.
  • Generate fully customizable tickets from the chatbot.
To integrate Oct8ne with Dynamics, send the following information to our technical team (support@oct8ne.com):
  • User e-mail
  • Password
  • Discovery Service URL
  • Unique instance name
If you have any questions about how to integrate, please contact our technical team at support@oct8ne.com

Integrating Oct8ne is very easy

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