Tips customer service

Although we can give you more, we are going to tell you our 10 reasons why your eCommerce needs a blog (and it needs it now). It may seem that in 2022, blogging in general, and in online stores [...]

We’ve been saying for years that “content is king”. It may seem like an exaggeration, but it’s quite true. So, if you allow us, we’ll give you a piece of advice: [...]

If digitalisation is taking hold more and more in our society, imagine how essential it is for businesses, and more so now that the pandemic has radically changed the way we shop online. L’Oréal, [...]

We’ve decided to interview Ferran Abelló because we believe sharing his experience will help those who are already in the business world and inspire and motivate those who have not yet taken the [...]

Wait, We are sure that when you read the title you thought: what else is there to know about WhatsApp at this point? Well, we invite you to read on, you’ll see that there are still things [...]

Live shopping, live online shopping or social commerce are very fashionable terms and have been heard more since the pandemic. But what is this trend? How can you apply it to your online sales [...]

If the customer uses WhatsApp, we should use it too. It’s so simple, it’s almost too obvious. This instant messaging system may not have been a professional tool originally, but you can’t [...]

Surely you are familiar with the concept of engagement on social networks but in this article, we’re going to talk about engagement in e-commerce. More specifically, using triggers strategically [...]

It’s worth taking a second to get perspective on how the digital buyer’s profile has evolved in the past year. It’s been 12 months where already notable trends were consolidated and others that [...]

Sale promotions are so closely linked to e-commerce that it’s hard to imagine what it would be like today without them. All e-commerce marketing managers fall back on different layouts and [...]