News Oct8ne

GPT-3 (Generative Pre-trained Transformer version 3) is a deep learning model developed by OpenAI (www.openai.com) focused on natural language processing, which has been trained with a large [...]

If digitalisation is taking hold more and more in our society, imagine how essential it is for businesses, and more so now that the pandemic has radically changed the way we shop online. L’Oréal, [...]

We’ve decided to interview Ferran Abelló because we believe sharing his experience will help those who are already in the business world and inspire and motivate those who have not yet taken the [...]

Surely you are familiar with the concept of engagement on social networks but in this article, we’re going to talk about engagement in e-commerce. More specifically, using triggers strategically [...]

Yes, we have a new feature: our chatbot can now recommend products to users. Consumers’ needs change over time, and customer service needs to adapt to this fact because it has a direct impact on [...]

Chatbots have been one of the most prominent trends in e-commerce for several years. And although we have already developed an Artificial Intelligence chatbot, we have been working to launch a [...]

We have a new member on the team! We integrated Webtrekk, that has become the leading analytics platform in the German market. With this link, you’ll be able to measure all user interactions with [...]

Oct8ne is updating to version 3.36.0. We keep improving our visual customer service system thanks to developments from our tech team and by listening to customer requests. Check out the features [...]

There are several obstacles when an e-commerce wants to open its doors to the international market: legal framework, logistics management, and customs taxes. Orchestrating everything isn’t easy [...]

Let’s take a look at one of the most competitive industries on the Internet. Throughout this post we’ll focus on three very clear insights, three situations that represent the challenges of [...]