Oct8ne Blog

The Law 10/2025, of December 26, on Customer Service (LSAC) entered into force on December 28, 2025. It is crucial to highlight that, although it is a Spanish state regulation, the law also [...]

If you use WhatsApp Business in your day-to-day operations, you have probably asked yourself more than once: Should I use the WhatsApp Business mobile app to maintain direct contact with my [...]

Summary We often associate artificial intelligence with process automation, but it also serves to complement and empower your human teams across Web, WhatsApp, email, Facebook Messenger, and [...]

Automating customer service doesn’t have to be framed as a choice between technology and people. The key is deciding which tasks AI can take on, and in which situations human intervention adds [...]

In short: What Is WhatsApp Marketing and Why Use It? WhatsApp Marketing has become the communication channel with the highest open rate (over 98%) and conversion rate in the market. However, [...]

A cart abandonment strategy doesn’t have to focus solely on recovering purchases after the fact. It can also act earlier, while a doubt is still in time to be resolved. So before choosing a [...]

There is no single customer service tool that works best for every store. The starting point is understanding what you actually need and which part of the process you want to improve. Customer [...]

In short: Costs and Pricing Structure: How Much Does WhatsApp Marketing Really Cost? Unlike email marketing, where you typically pay a flat rate based on your subscriber count, WhatsApp operates [...]

Almost every store that wants to sell more starts in the same place: buying more traffic. It’s the intuitive move. If 2 out of every 100 visitors buy, then 200 visitors should bring 4. The maths [...]

Everything an AI sales assistant can do for your business What You’ll Find in This Article If you operate in the e-commerce world—whether as an E-commerce Manager, Marketing Manager, or Customer [...]

Discover the best live chat tools for ecommerce, brought to you by Oct8ne Installing a chat on your online store is one of the fastest and most effective ways to boost customer service. However, [...]

In today’s digital landscape, cart abandonment remains one of the biggest challenges for any online store. Behind most incomplete purchases, there isn’t a lack of interest, but rather [...]

The International Tourism Fair is stepping up its commitment to artificial intelligence to deliver faster, more personalized and consistent support to thousands of visitors and exhibitors. [...]

SEO Optimization for Ecommerce: Foolproof Tips to Boost Your Google Ranking SEO for ecommerce has evolved over time, but some fundamental principles remain unchanged. If you want to ensure a [...]

Hey, we know this blog post isn’t exactly the pinnacle of originality, but predicting the trends that will flood the ecommerce world over the next 365 days is something we simply [...]

Retargeting Strategies in eCommerce: Recapture lost customers and boost your conversions Here are some retargeting strategies for eCommerce to increase your store’s profitability. We invest [...]

The power of social media in Ecommerce: strategies to succeed on Instagram and Facebook Few combinations are better than social media and eCommerce. That’s why we’ve prepared this special post [...]

How to improve the user experience in your online store: keys to turning visitors into customers Organic traffic, paid traffic, influencers generating thousands of visits… yet the key is [...]

Is it possible to apply augmented reality in eCommerce? How? Applying augmented reality in ecommerce is not only possible but also brings many new possibilities. It’s true that there are [...]

Offering installment payments in eCommerce is an increasing trend. We will tell you how the market is doing and why you should consider implementing it in your online store. In some ways, we are [...]

Native Advertising in Ecommerce: Strategies to Stand Out in Digital Media Ecommerce needs to integrate its campaigns into digital media, seeking alternatives that complete its strategy and ensure [...]